Xiaomi recalls 30,931 SU7 via OTA software upgrade

Xiaomi Automobile Technology Co., Ltd. intends to recall 30,931 pieces manufactured from February 6 to November 26, 2024. The reason is due to the strategy of software in the intelligent parking assistance function.

Recall Details

  • Total Vehicles Affected: 30,931
  • Models of Cars:
    • BJ7000MBEVR2: 18,410 vehicles
    • XMA7000MBEVR2: 12,117 vehicles
    • XMA7000MBEVR5: 404 vehicles

Safety Concern

These conditions can be due to some of the software concerns causing anomalies in timing synchronizations; it might affect the capabilities of the intelligent parking assistance system in detecting any stationary obstacle. This condition then raises possibilities of scratches and collision.

Recall Process

  • Type: Over-the-air (OTA) software upgrade
  • Cost: Free
  • Requirement: No physical store visit needed

Key Takeaways from Xiaomi

  1. This recall only applies to the standard models of the SU7 produced before November 26, 2024. 2. The problem started when, at one point in time on November 14, some cloud services had gone down.
  2. Xiaomi took the preventive measures and conducted two months of testing before starting the recall.
  3. Vehicle owners will be notified via SMS and through a mobile application.

Customer Support

Xīngh ris: Users contacting Xiaomi Automobile via 400 customer service number and OTA upgrade version could be inquired against 1.4.7. Xiaomi assures that the safety of users is paramount, and that nellе continues to pursue even higher standards of safety in its products of automotive nature.

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