Emir BardakçıXiaomi has now confirmed that it is looking into a camera issue reported by some users of the Redmi Note 13 Pro+ 5G in Uzbekistan. From what has been conveyed on Xiaomi communities, some users who are running version OS2.0.209.0.VNOMIXM, which is the HyperOS version, have reported some unusual camera operations like shaking and weird mechanical clicks. Xiaomi has revealed that this problem is now undergoing technical evaluation, and users are advised to remain updated via official Xiaomi news platforms like XiaomiTime.com, HyperOSUpdates.com, and other appropriate Xiaomi product support pages.
Investigation of Reported Camera Problem
The issue reportedly observed on the device is when the users switch on the camera on the Redmi Note 13 Pro+ 5G. Sometimes, the camera may shake or produce unexpected sounds. Such symptoms may relate to optical image stabilization problems on the device. Xiaomi claims that there are no relations between the issue and hardware malfunctions and that the analysis is still in process.
This particular issue has been noted only on the mobile device running the HyperOS build OS2.0.209.0.VNOMIXM and is specifically reported only in the Uzbekistan market. There have been no reports of the same in other markets so far, and it seems this issue might be restricted to that particular build or market.
Assessing Xiaomi and Going Forward
Xiaomi engineers are busy analyzing system logs and cases in order to discover the cause of this camera instability issue. Xiaomi has categorized this issue under “under analysis” before they release a small update in their camera app or perhaps through an over-the-air update.
Meanwhile, users are encouraged to ensure their gadgets are updated and refrain from flashing unauthorized firmware versions. It is further advisable to take up the system feedback feature to provide feedback, thereby reducing diagnostic times with accurate diagnoses.
Affected Users Should Know This
For customers experiencing this problem with the Redmi Note 13 Pro+ 5G, Xiaomi has not provided any guidance or recommendation for any immediate physical repairs. On the assumption of earlier occurrences, the irregularities related to the camera issues should be addressed by gradual updates on the HyperOS.
