Emir BardakçıThe POCO Store app has quietly disappeared from Android, raising questions among users who followed POCO as a distinct Xiaomi sub-brand. This change is not a technical failure or a regional bug. It is part of Xiaomi’s long-term strategy to simplify its digital ecosystem and unify all sub-brands under a single retail and service structure. Similar transitions have already been seen across Xiaomi software platforms, including HyperOS and Xiaomi HyperConnect. Users can now access POCO products through the main Xiaomi Store experience, already familiar from devices like Xiaomi Pad 6 and Xiaomi Band 9.
POCO Store App Shutdown: What Officially Changed
Xiaomi officially ended support for the POCO Store app at the end of 2024. The standalone POCO website and Android application were gradually redirected to Xiaomi’s main retail platform. From a business perspective, this move reduces duplicated infrastructure and creates a consistent purchase and support experience.
The POCO Store app was removed from Google Play, and its backend services were deactivated. As a result, users who still have the app installed may see connection errors or empty pages. Xiaomi now sells all POCO smartphones directly through the Mi Store app and the global Xiaomi website.
Key changes users should know:
- The POCO Store app is discontinued and will not return.
- All POCO devices are now sold via mi.com and the Mi Store app.
- Warranty, invoices, and support are handled through Xiaomi accounts.
How Xiaomi Migrated POCO Users and Data
Xiaomi did not remove the POCO Store without preparation. During the transition period, user purchase history, warranty records, and loyalty data were migrated into Xiaomi’s central account system. Users can still access historical invoices and order details through their Xiaomi Account privacy panel.
POCO Points, previously used only in the POCO Store, were merged into the Mi Points program. This allows users to redeem points across a wider range of Xiaomi products, including smartphones, wearables, and smart home devices.
| POCO Digital Service | Status in 2025 | User Action |
|---|---|---|
| POCO Store App | Discontinued | Uninstall recommended |
| POCO Website | Redirected | Automatically opens mi.com |
| POCO Points | Migrated | Available as Mi Points |
| Warranty Support | Unified | Managed by Xiaomi Support |
India-Specific Situation: App Store Confusion Explained
In India, some users associate the “POCO Store” with the preinstalled GetApps marketplace rather than the shopping app. These are separate services. Xiaomi India replaced GetApps with the Indus App Store through a system update in early 2025. This change is unrelated to the global POCO Store shutdown.
The replacement happened automatically via OTA updates, which explains why some users saw an app disappear or change without manual action. This decision aligns with Xiaomi’s local software partnerships and regional compliance strategy.
Why Xiaomi Chose Full Ecosystem Integration
Xiaomi’s current strategy focuses on a unified “Human x Car x Home” ecosystem. Maintaining separate stores for sub-brands like POCO no longer fits this model. With HyperOS running across phones, tablets, cars, and smart home products, Xiaomi aims to provide one consistent digital entry point.
From an operational standpoint, this consolidation lowers maintenance costs, improves inventory management, and removes confusion around service centers and warranties. For users, it means fewer apps and a clearer support structure.
What Users Should Do Now
Users who still have the POCO Store app installed can safely uninstall it. Purchasing POCO devices now requires using the Mi Store app or Xiaomi’s official website. POCO phones continue to receive HyperOS updates normally, and software updates can also be tracked via HyperOSUpdates.com or through the MemeOS Enhancer app on Google Play, which provides access to system app updates and additional Xiaomi features.
