Emir BardakçıXiaomi has now confirmed an audio issue related to calls, which affects some models from the Redmi Note 14 series. As per the recent community posting, some users have faced some unusual audio pops while making calls, as well as one-sided audio issues in certain conditions. Xiaomi engineers confirmed this issue, and currently, this issue is under investigation.
Details of the Reported Issue
The error mainly occurs when there are voice calls. It has two forms. Users may experience crackling sounds or static noise, which in turn sounds similar to electric current, when they are making calls. Another time it may happen is when there is only audio from one side of the conversation, meaning that it will not be possible for the other person to hear anything from the user of the Redmi Note 14.
Significantly, Xiaomi has reported that it has been able to reproduce this problem within its lab settings. This is an important point because it suggests that these are not isolated complaints and are considered a genuine technical issue by Xiaomi.
Devices and Software Versions Affected
This problem is only applicable to selected models and HyperOS versions. The affected combinations as confirmed by Xiaomi are as follows:
- Redmi Note 14
- Redmi Note 14 Pro
These users are more likely to experience the problems mentioned with phone calls.
Xiaomi’s Official Response and On-going Analysis
Xiaomi has confirmed that the matter is currently being examined together with the chipset vendor. This shows that the possible underlying cause could be related to the interaction at the hardware level rather than the HyperOS software issue. This, in turn, means that the corresponding fixing procedure could involve more than just updating the system.
If the results of the investigation reveal that the problem is not caused directly by Xiaomi’s software environment, the devices may qualify for evaluation on the basis of the warranty system. The strategy follows Xiaomi’s typical procedure of addressing possible hardware-related issues through formal service channels.
What Users Should Expect Next
At this point, there is no particular timeline scheduled by Samsung for a fix. But Xiaomi’s acknowledgment of this issue, which has been communicated clearly, is an indication that a fix is already on its way. It is recommended that users stick to the stable builds.
