Redmi officially posted the second episode of “Note 14 Little King Kong Answers Netizens’ Questions”, with answers to critical questions regarding waterproofing and warranty for the Redmi Note 14 Pro series. Here are the highlights:
Waterproofing Issues and Warranty of Redmi Note 14 Pro
Why does it not have a warranty on water damage if the advertisement said the phone was waterproof? The main reason would be the complexity of real-life usage scenarios. Mostly, real-life water sources – like seawater or beverages – are quite different in nature from the controlled conditions of a laboratory where the various IP tests take place; for that reason, it is difficult to fully ensure no damage due to water will occur. Long-term wear or damage to seals may also lead to failure regarding waterproof status.
Extreme Testing
Competitors have boiled phones in hot pots-may Redmi dare do the same? Some have used extreme tests, such as boiling water, but even in those tests, the Redmi Note 14 Pro+** passed, though the company is advising against such extreme conditions, because this may damage internal components at such high temperatures.
Will IP68 continue into the future Redmi models?
Redmi continues with the provision of high-quality waterproof features. Thus, events like the passing of Note 14 Pro series within IP66, IP68, and IP69 tests keep Redmi in a deal to work relentlessly on those features, since customers are on the positive side.
IP67 vs. IP68: Why no IP67 rating?
IP68 provides a higher degree of protection and downwards compatibility with IP67, so the use of IP68 will indeed be better in terms of protection against water damage.
Warranty Against Water Damage
Redmi is assured of the Note 14 Pro‘s waterproof capabilities that it will provide a one-year water warranty for a period-from September 26 to October 7-with availability after that yet to be decided.
The warranty benefits also include a five years warranty on the battery, one-year warranty on screen breakage, and so on. It can be checked via Xiaomi Mall App after activation. The Q&A session further emphasizes how Redmi is focused on durability, quality, and truly waterproof matters. It goes further to set an industry standard by introducing the triple waterproof design.
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