Emir BardakçıWarranty protection is important to enable free and safe repair services for factory-related faults in your Xiaomi devices. Xiaomi offers a warranty period—typically two years—for smartphones, tablets, and smart home appliances. During the warranty period, official Xiaomi service centers repair qualifying faults free of charge, with quality and secure work. Repairing your device at unauthorized or out-of-warranty shops, however, is risky and can irretrievably lose your warranty rights.
Things You Should Avoid to Stay Under Warranty
Being under warranty is a case of precaution and vigilance. Below are eight very important actions that will automatically void your Xiaomi warranty, regardless of where you are or what device model you use.
1. Avoid Submerging Your Device in Water
Unless your Xiaomi or Redmi device carries an IP68 water-resistant certification, you should stay away from liquids. Devices that are not waterproof-rated can suffer permanent internal damage when they come into contact with water, leading to an instant loss of warranty coverage.
2. Never Use Non-Genuine or Unapproved Adapters
Unauthorized charging adapter usage is also one of the most frequent reasons for warranty cancellation. Each Xiaomi model runs on a certain voltage and charging system. The battery or internal components can be affected by incompatible charging output from adapters. Always employ original Xiaomi adapters or those specified in your device model.
3. Never Root or Unlock the Bootloader
Rooting your phone or Bootloader unlocking could be tempting for personalization, but completely negates your warranty. Xiaomi regards such modifications as unauthorized interference with the operating system, even if you reflash the original software later. Once Bootloader is unlocked, the warranty is lost forever.
4. Do Not Install Custom ROMs
Flashing custom ROMs can improve performance or look, but Xiaomi officially discourages this. Devices flashed with non-official ROMs are not eligible for warranty service. Even if you reflash HyperOS later on, service centers can identify the modification and refuse repairs.
5. Avoid Physical Damage
Any form of self-damage, such as drops, cracks, or impacts, is a user responsibility. While Xiaomi phones are built with durable materials, physical damage repairs are chargeable, and warranty does not apply. Protective cases and screen guards maintain your warranty validity.
6. Avoid Hardware or Software Alterations
Changing your device physically (such as replacing parts or altering components) or performing unauthorized software modifications (such as overclocking) will invalidate the warranty. Xiaomi only repairs devices that are in their original factory state.
7. Know That Normal Wear And Tear Is Not Covered
Devices can naturally experience wear and tear over time. Color fading, battery degeneration, or scratches are normal usage effects and are not warrantable. Cleaning and maintenance of your device on a regular basis extend the life of your device and prevent unnecessary service fees.
8. Damage Caused by Natural Disasters Is Not Covered
Unfortunately, damage from natural disasters—such as floods, earthquakes, or fire—is not assured. Such accidents are considered under the category of acts of nature and are not within the control of the manufacturer.
Final Thoughts
With these eight simple but essential tips, you can keep your Xiaomi device under warranty and get any manufacturing flaws corrected efficiently without charge. Xiaomi encourages customers to utilize official service centers and accessories alone for secure and long-term usage.
Source: Xiaomi Support
