Emir BardakçıIn its latest weekly bug report, Xiaomi has officially acknowledged a critical 5G network registration issue impacting certain POCO and Redmi models. Specifically, users of the POCO C75 5G and Redmi A4 5G (running software version OS2.0.201.0.VGVINXM) may experience disruptions when attempting to access 5G services. The company has communicated a clear commitment to transparency throughout the investigation process, keeping customers informed and engaged.
Affected Devices and Scope
The connectivity issue has been isolated to the following devices and version:
- Devices: POCO C75 5G and Redmi A4 5G
- Software version: OS2.0.201.0.VGVINXM
- Issue: Inability to register and connect to 5G networks
Ongoing Investigation
Xiaomi’s engineering team is actively analyzing diagnostic data and user-submitted reports to identify the root cause of the problem. The company has emphasized the importance of user feedback, encouraging affected customers to submit detailed reports via the built-in Feedback app. This collaborative approach is intended to accelerate issue resolution and minimize user impact.
Reporting Process for Users
Impacted customers are advised to follow these steps to assist Xiaomi’s technical team:
- Open the Feedback app on the affected device.
- Select the “network connectivity issue” category.
- Attach detailed logs and specify the circumstances under which the problem occurs.
In addition, users are invited to explore system enhancements and updates by visiting HyperOSUpdates.com or installing the MemeOS Enhancer app from the Play Store.
Source: Xiaomi Community
